Privacy Policy — Xtruder Tools

This privacy notice for Xtruder Tools AB describes how and why we might collect, store, use, and/or share information when you use our services, such as when you visit our website at https://xtrudertools.com, or engage with us in other related ways including any sales, marketing, or events.

Questions or concerns? Contact us at support@xtrudertools.com.

Summary of Key Points

We may process personal information depending on how you interact with our Services.
We do not process sensitive personal information.
We do not receive information from third parties.
We process information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We may share information in specific situations and with specific third parties.
We have organisational and technical processes in place to protect your information.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products, participate in activities on the Services, or contact us. This may include:

Names, phone numbers, email addresses
Mailing and billing addresses
Contact preferences and authentication data
Debit/credit card numbers

Payment Data. Payment data is stored by Stripe. See their privacy notice at stripe.com/privacy.

Information automatically collected

We automatically collect certain information when you visit or navigate the Services, including IP address, browser and device characteristics, operating system, language preferences, referring URLs, and usage data. We also collect information through cookies — see our Cookie Notice.

2. How Do We Process Your Information?

To respond to user inquiries and offer support
To fulfil and manage your orders, payments, returns, and exchanges
To request feedback and contact you about your use of our Services
To send you marketing and promotional communications (you can opt out at any time)
To deliver targeted advertising tailored to your interests
To protect our Services through fraud monitoring and prevention
To save or protect an individual's vital interest

3. What Legal Bases Do We Rely On?

We only process your personal information when we have a valid legal reason to do so. We may rely on the following bases:

Consent — you have given us permission for a specific purpose.
Performance of a Contract — necessary to fulfil our contractual obligations.
Legitimate Interests — reasonably necessary to achieve our legitimate business interests.
Legal Obligations — required for compliance with applicable laws.
Vital Interests — necessary to protect your vital interests or those of a third party.

4. When and With Whom Do We Share Your Information?

Business Transfers — in connection with any merger, sale, financing, or acquisition of our business.
Business Partners — to offer you certain products, services, or promotions.

5. Do We Use Cookies?

We may use cookies and similar tracking technologies. See our Cookie Notice for details on how you can refuse certain cookies.

6. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes set out in this notice. In most cases, data is retained for no longer than 90 days. When we have no ongoing legitimate need to process your information, we will delete or anonymise it.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures. However, no electronic transmission over the Internet can be guaranteed 100% secure. You should only access the Services within a secure environment.

8. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@xtrudertools.com.

9. What Are Your Privacy Rights?

Depending on your location, you may have the right to request access, rectification, or erasure of your personal information; to restrict processing; and to data portability. Contact us to exercise these rights. If you are in the EEA or UK, you may also complain to your national data protection authority.

10. Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals as no uniform standard has been finalised. If a standard is adopted, we will inform you in a revised version of this notice.

11. Do California Residents Have Specific Privacy Rights?

California Civil Code Section 1798.83 permits California residents to request information about personal data shared for direct marketing. Submit requests in writing using the contact information below.

12. Do Virginia Residents Have Specific Privacy Rights?

Under the Virginia CDPA, Virginia residents have rights including access, correction, deletion, and data portability. To opt out of targeted advertising or profiling, disable cookies in Cookie Preference Settings or contact us at privacy@xtrudertools.com.

13. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. We encourage you to review it frequently.

14. How Can You Contact Us?

Xtruder Tools AB

Släten, Vänoxa

Dalsbruk, Egentliga Finland 25910

Finland

privacy@xtrudertools.com

15. How Can You Review, Update, or Delete Your Data?

Based on applicable laws, you may have the right to request access, change, or deletion of the personal information we collect. Contact us at privacy@xtrudertools.com to submit a data subject access request.